Privacy Policy

Effective Date: November 14, 2025

Last Updated: November 14, 2025

Urban Ways ("Urbanways," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbanways.co.in or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via phone, email, or contact forms
• Request a consultation or quote
• Subscribe to our newsletter
• Engage with us on social media

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Project details and requirements
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and improving our interior design and architectural services
• Responding to your inquiries and requests
• Sending you project updates, quotes, and consultations
• Marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Preventing fraud and ensuring security

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who assist us in:

• Website hosting and maintenance
• Email marketing services
• Analytics and data analysis
• Payment processing

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@urbanways.co.in or call +91 724 887 7772.

6. Third-Party Links

Our website may contain links to third-party websites (such as Unsplash for images, social media platforms, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve our website. For more information on how Google uses data, visit Google's Privacy Policy.

9. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and updates. You can unsubscribe from these communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at info@urbanways.co.in

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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This Privacy Policy is governed by the laws of India and complies with applicable Indian data protection regulations.